Privacy Policy & Terms of Use

  1. Introduction

B&T Composites SA is committed to protecting your personal data and respecting your privacy.

This Privacy Policy explains how we collect, use, store, disclose, and protect your personal data when you visit our website, communicate with us, or engage in a business relationship with us. It also sets out the terms governing the use of our website.

By accessing or using this website, you acknowledge that you have read and understood this Privacy Policy and Terms of Use.

 

  1. Data Controller

The data controller for the purposes of applicable data protection legislation, including Regulation (EU) 2016/679 (General Data Protection Regulation – GDPR), is:

B&T Composites SA   
Agroktima AA 1834, Florina 53100, Greece

Email: contact@btcomposites.gr      
DPO: thomai@btcomposites.gr

           

Privacy Policy

  1. What Personal Data We Collect

We may collect and process the following categories of personal data:

  • identification data, such as your name and surname
  • contact details, such as your email address, telephone number, postal address, and business address
  • professional information, such as your company name, job title, department, and role
  • transaction and business relationship information
  • technical data, such as IP address, browser type, device type, operating system, domain name, and time zone setting
  • website usage data, such as pages visited, browsing activity, and interaction with website features
  • any other information you voluntarily provide to us through forms, emails, requests, or communications

Where necessary for the establishment or continuation of a business relationship, additional information may be requested.

 

  1. How We Collect Your Personal Data

We may collect your personal data:

  • when you visit and use our website
  • when you complete contact forms or request information
  • when you communicate with us by email, telephone, or in writing
  • when you subscribe to newsletters or other communications
  • when you enter into a contract or business relationship with us
  • when you respond to surveys, feedback requests, or other communications
  • through cookies and analytics technologies when you browse our website
  • from publicly available sources, business registers, or other lawful third-party sources, where necessary for legitimate business purposes

In most cases, you provide your data directly to us. Certain technical and website usage data may be collected automatically.

 

  1. Purposes of Processing

We process personal data for the following purposes:

  • to respond to your inquiries and requests
  • to provide information about our products and services
  • to manage and maintain our business relationship with you
  • to enter into, perform, and administer contracts
  • to process transactions and maintain relevant business records
  • to improve our website, services, and user experience
  • to maintain the security of our systems, premises, and operations
  • to prevent fraud, misuse, and other unlawful activity
  • to send newsletters or marketing communications where you have consented or where otherwise permitted by law
  • to comply with legal, regulatory, accounting, and tax obligations
  • to establish, exercise, or defend legal claims

 

  1. Legal Bases for Processing

We process your personal data on one or more of the following legal bases under Article 6 GDPR:

  • performance of a contract or steps taken at your request before entering into a contract
  • compliance with a legal obligation
  • legitimate interests pursued by B&T Composites SA, provided these are not overridden by your rights and freedoms
  • your consent, where required by law

Where we rely on consent, you may withdraw it at any time. Withdrawal of consent does not affect the lawfulness of processing carried out before withdrawal.

 

  1. Special Categories of Personal Data

We do not normally process special categories of personal data, such as data revealing racial or ethnic origin, political opinions, religious beliefs, trade union membership, health data, biometric data, or data concerning sexual life or sexual orientation.

If such data is processed, this will only occur where:

  • you have given explicit consent
  • processing is necessary for legal claims
  • processing is required by law
  • processing is otherwise permitted under Article 9 GDPR

 

  1. Children’s Data

Our website and services are not intended for children. We do not knowingly collect personal data from children unless this is lawful and appropriate consent has been obtained where required.

 

 

 

  1. Cookies and Website Analytics

Our website uses cookies and similar technologies to:

  • ensure the website functions properly
  • improve website performance and usability
  • understand how visitors use the website
  • support security and technical administration

For detailed information about the cookies we use, their purposes, and how you can manage your preferences, please refer to our Cookie Policy.

Where required by law, non-essential cookies will only be used with your consent.

 

  1. Marketing Communications

Where you have provided your consent, we may use your contact details to send you updates, newsletters, or information about our products and services.

You may opt out of marketing communications at any time by:

  • clicking the unsubscribe link in any marketing email, or
  • contacting us at contact@btcomposites.gr

We will stop sending marketing communications once your objection or withdrawal of consent has been processed, subject to any lawful exceptions.

 

  1. Automated Decision-Making and Profiling

We do not ordinarily make decisions based solely on automated processing that produce legal or similarly significant effects on individuals.

If profiling or automated processing is used in a lawful and limited context, it will be carried out only where permitted by applicable law and with appropriate safeguards.

 

  1. Data Sharing

We only share personal data where necessary and in accordance with applicable data protection laws.

We may share your personal data, where necessary for the purposes described in this Policy, with:

 

  • employees and authorized personnel of B&T Composites SA
  • IT, hosting, software, cloud, and technical support providers
  • professional advisors, including lawyers, accountants, auditors, and consultants
  • logistics, operational, and administrative service providers
  • business partners, suppliers, subcontractors, and insurers where necessary for the provision of our products and services or contractual obligations
  • public authorities, regulators, courts, or law enforcement bodies where required by law
  • third parties involved in the establishment, exercise, or defence of legal claims

Where third parties process personal data on our behalf, they act under written data processing agreements and are required to implement appropriate technical and organisational security measures.

We do not sell, rent, or otherwise commercially exploit your personal data.

Selected colleagues and employees of B&T Composites may manage the Website and provide IT services within the company. In the course of managing the Website, our colleagues may have access to and/or process your personal data. The relevant transfer of personal data is based on our legitimate interests and relates to purposes of internal administration and support within the company. Access is restricted to colleagues who need to know such data.

B&T Composites may also transfer your personal data to law enforcement authorities, governmental authorities, legal advisors, and external consultants, in accordance with the applicable data protection legislation. The legal basis for such processing is compliance with any legal obligation to which B&T Composites is subject, or its legitimate interests, such as the establishment, exercise, or defense of legal claims.

B&T Composites may engage external service providers acting as Data Processors on its behalf, who may provide services such as website service providers, marketing service providers, or IT support service providers. In the course of providing such services, these external service providers may have access to and/or process your personal data. These external service providers shall be subject to contractual obligations to implement appropriate technical and organizational security measures in order to safeguard personal data in accordance with the instructions provided to them.

 

 

 

  1. International Transfers

Where your personal data is transferred outside the European Economic Area (EEA), we will ensure that appropriate safeguards are in place, including where relevant:

  • adequacy decisions by the European Commission
  • Standard Contractual Clauses
  • other lawful transfer mechanisms recognized by applicable data protection law

To the extent that personal data are transferred to countries that do not provide an adequate level of data protection from the perspective of EU legislation, we will base such transfer on standard data protection clauses adopted by the European Commission. Access is restricted to recipients who need to know such data.

The countries recognized as providing an adequate level of data protection under EU legislation are Andorra, Argentina, Canada, Switzerland, the Faroe Islands, Guernsey, Israel, the Isle of Man, Jersey, New Zealand, and the Oriental Republic of Uruguay.

Recipients in the United States may, in part, be certified under the EU–US Data Privacy Framework for transatlantic data transfers and are therefore considered to provide an adequate level of data protection in accordance with EU legislation.

 

You may request further information about the safeguards used for international transfers by contacting us.

 

  1. Data Retention

We retain personal data only for as long as necessary for the purposes for which it was collected, including for the purposes of satisfying legal, regulatory, tax, accounting, contractual, or reporting requirements.

Depending on the nature of the relationship and the applicable legal framework, certain data may be retained for longer periods where necessary, including for the establishment, exercise, or defence of legal claims.

Where a business relationship does not proceed, relevant data may be retained for a limited period where justified.

 

 

 

  1. Data Security

We implement appropriate technical and organisational measures to protect your personal data against accidental or unlawful destruction, loss, alteration, unauthorised disclosure, or access.

Such measures may include:

  • access controls
  • role-based permissions
  • secure systems and servers
  • confidentiality obligations
  • internal policies and procedures
  • monitoring and security safeguards appropriate to the nature of the data

While we take reasonable steps to protect personal data, no method of transmission over the internet or method of electronic storage is completely secure.

 

  1. Your Rights

Subject to applicable law, you have the following rights:

  • the right to access your personal data
  • the right to obtain a copy of the personal data being processed.
  • the right to rectify inaccurate or incomplete data
  • the right to request erasure of your personal data
  • the right to restrict processing
  • the right to object to processing based on legitimate interests
  • the right to data portability where applicable
  • the right to withdraw consent at any time where processing is based on consent
  • the right not to be subject to certain automated decisions where applicable.

 

To exercise your rights, please contact us at contact@btcomposites.gr.

We may ask for information necessary to verify your identity before responding to your request.

 

  1. Complaints

If you believe that your personal data has been processed in violation of applicable data protection law, you have the right to lodge a complaint with the competent supervisory authority.

For Greece, the competent authority is the:

Hellenic Data Protection Authority  
Website: www.dpa.gr

We would, however, appreciate the opportunity to address your concerns first.

 

  1. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in legal, regulatory, operational, or technical requirements.

The latest version will always be available on our website and will take effect upon publication unless otherwise stated.

 

  1. Data Breach Notification

In the event of a personal data breach, B&T Composites SA will take all necessary steps to address the issue and limit any potential impact.

Where required by law, we will notify the competent supervisory authority within the timeframe set by applicable legislation.

If the breach is likely to pose a risk to your rights and freedoms, we will inform you without undue delay, using appropriate communication channels such as email.

We will provide clear information about what happened, what data may have been affected, and any actions you may need to take.

 

 

Terms of Use

  1. Acceptance of Terms

By accessing and using this website, you agree to be bound by these Terms of Use and all applicable laws and regulations.

If you do not agree with these Terms, you should not use this website.

 

  1. Permitted Use

You may use this website only for lawful purposes and in a manner that does not infringe the rights of, restrict, or inhibit the use and enjoyment of the website by any other person.

You agree not to:

  • use the website in any unlawful, fraudulent, or harmful manner
  • attempt to gain unauthorized access to any part of the website, server, or connected systems
  • introduce viruses, malware, or other harmful material
  • interfere with the operation, security, or performance of the website
  • copy, reproduce, or exploit website content without permission, except as permitted by law

 

  1. Intellectual Property Rights

All content on this website, including without limitation text, graphics, images, logos, layout, design, and other materials, is owned or licensed by B&T Composites SA unless otherwise stated.

Such content is protected by applicable intellectual property laws. No part of this website may be copied, reproduced, distributed, modified, published, or otherwise used without prior written consent, except for personal, non-commercial use permitted by law.

 

  1. Website Content and Availability

We make reasonable efforts to ensure that the information on this website is accurate and up to date. However, we do not guarantee that the website or its content will always be accurate, complete, current, secure, or free from errors or interruptions.

We reserve the right to modify, suspend, or withdraw any part of the website at any time without notice.

 

  1. Limitation of Liability

To the fullest extent permitted by law, B&T Composites SA shall not be liable for any direct, indirect, incidental, consequential, or other damages arising out of or in connection with:

 

 

 

  • access to or use of this website
  • inability to access or use the website
  • reliance on any content available on the website
  • viruses, malware, or harmful components affecting your equipment or data

Nothing in these Terms excludes liability where such exclusion is not permitted by law.

 

  1. Third-Party Links

This website may contain links to third-party websites for convenience or information purposes. B&T Composites SA does not control and is not responsible for the content, security, availability, or privacy practices of third-party websites. Access to such websites is at your own risk.

 

  1. Governing Law and Jurisdiction

These Terms of Use and this Privacy Policy shall be governed by and construed in accordance with the laws of Greece and applicable European Union law.

Any dispute arising out of or in connection with the use of this website shall be subject to the jurisdiction of the competent courts of Greece, unless otherwise required by mandatory law.

 

  1. Contact

If you have any questions regarding this Privacy Policy or these Terms of Use, please contact:

B&T Composites SA   
Email: contact@btcomposites.gr

DPO: Thomai@btcmposites.r

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